Terms & Conditions

Welcome to Healtine. By accessing or using our website www.healtine.com
(“Site”), you agree to abide by the following Terms & Conditions. Please read them thoroughly before
purchasing or using our services.

1. Use of the Website

By using this site, you confirm that:

• You are at least 18 years old or accessing under adult supervision.
• You will use the website only for lawful purposes.
• You will not tamper with the website, attempt to gain unauthorized access, or perform any activity that may interrupt services.

2. Product Information & Accuracy

We strive to provide accurate product descriptions, pricing, and images. However:

• Colors, textures, and packaging may appear slightly different due to lighting or device display.
• We do not guarantee identical outcomes or results for all users, as skincare results vary based on individual skin type.

3. Pricing & Payments

• All prices listed on our website are inclusive/exclusive of taxes as mentioned at checkout.
• We reserve the right to modify prices, discounts, or offers at any time without prior notice.
• Payments are processed securely via third-party gateways. We do not store or access your card/payment details.

4. Order Acceptance & Cancellation

Your order may be declined or cancelled if:

• The product is out of stock
• Shipping to your pin code is unavailable
• Payment is not completed
• Suspicious or fraudulent activity is detected

Once dispatched, the order cannot be cancelled. Refer to our Cancellation Policy for details.

5. Shipping & Delivery

Delivery timelines are estimates. Actual delivery may vary due to courier delays, weather conditions, or logistical issues.
Refer to our Shipping Policy for full details.

6. Returns, Replacements & Refunds

Returns or refunds are accepted only under specific conditions (wrong item, damaged product, leakage, etc.).
Detailed conditions, required proof, and processing times are mentioned in our
Return & Refund Policy.

7. User Responsibilities

• You shall provide accurate personal and shipping details during checkout.
• You are responsible for maintaining confidentiality of login credentials and OTPs.
• You must not misuse our products, services, intellectual property, or website features.

8. Intellectual Property

All content on this website—including text, images, graphics, logos, product designs, packaging,
and branding—is the intellectual property of Healtine.
Unauthorized copying, reproduction, or modification is prohibited.

9. Limitation of Liability

Healtine shall not be held liable for:

• Misuse of products by customers
• Failure to perform patch tests before use
• Reactions caused by individual skin sensitivities or allergies
• Website interruptions due to technical issues beyond our control
• Third-party failures (courier, payment gateway, hosting, etc.)

10. Third-Party Links

Our site may contain links to third-party websites or services.
We do not control or endorse these websites and are not responsible for their content, privacy practices, or policies.

11. Prohibited Activities

• Attempting to hack, damage, or disrupt the website
• Using the website for fraudulent transactions
• Copying website content or products for resale
• Posting false reviews or misleading information

12. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes shall be resolved in the jurisdiction of courts located in India.

13. Changes to Terms & Conditions

Healtine reserves the right to modify or update these Terms at any time without prior notice.
Continued use of the website signifies acceptance of the revised terms.

14. Contact Us

For questions or clarifications regarding these Terms & Conditions, reach us at: